Support staff available


Frequently Asked Questions

A. You need CCcam 2.0.9 or newer or Incubuscamd compatible box/device.
A. All you need is a satellite dish pointing at your desired provider (ie. SKY) a Dreambox or similar running CCcam and a broadband connection.
A. No, once you order from us we send you a single line of code which you insert into a file on your reciever. This tells the receiver where in the world our servers are and how to communicate with them.
A. Card sharing is a method by which independent receivers obtain simultaneous access to a pay television network, using one legitimate conditional access subscription card. Typically, the legitimate card is attached to a personal computer or Dreambox which is connected to the Internet, and is configured to provide the legitimately decrypted control word to other receivers who request the information. This decrypted control word is then used to decode an encrypted conditional access service, as though each other receiver were using its own subscription card.
A. You can receive only those channels that your satellite dish is able to receive. If you have a motorised system with a dish of a suitable size then it may be possible to receive all of the channels listed.
A. We recommend you install the firmware image Gemini on your Dreambox as this is then the easiest software to use with your Dreambox.
A. We recommend you use the latest version of CCcam to connect to our servers.
A. You can use any receiver including Enigma or Enigma2 based receivers that will run the softcam CCcam. Please check with the manufacturer of your receiver to see if it can use CCcam before joining the service.
A. Pay TV services operate an encryption policy that requires your receiver to retrieve a new decoding word every few seconds. This does not involve a particularly large amount of bandwidth but it is time critical. Therefore, if one of these message is lost due to delays on the Internet, congestion on your line, or congestion at your ISP it is possible that your picture may freeze or become blocky for a few seconds. To ensure you are receiving the best possible result from our service we would recommend that you do not run any other software on your home network at the same as you are watching television. If your connection to the Internet is busy downloading or for some other reason then this is likely to affect your viewing pleasure. Please note that you can also only use your line on *one* receiver at a time. If you try to use it in more than one place at a time then the receivers will conflict with each other and cause similar problems.
A. We will send you the C: line needed to connect to our servers. If you need a config file you can ask our support team.
A. Internet Protocol Television (IPTV) is digital service delivered to your television through a high speed internet (broadband) connection. In this service, channels are encoded in IP format and delivered to your TV through a set top box or smart device. IPTV service also includes video on demand without needing a VCD/DVD player. You don't need satellite cables or dishes just a high speed internet connection to watch from anywhere.
A. Our Server iptv supports a variety of devices including: Enigma2, MAG Device, smart tv, PC (Windows), Andorid, M3u, Dream Box OE1.6 and OE2, Starsat hyper, Starsat HD7000, M3U/VLC, XBMC, Technostar 2000HD, Fortis, Golden Media And more.

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